Terms and Conditions

Updated 28th April 2019

These terms and conditions apply to all Phil Starkey Photography on location workshops that are offered, whether they be free of charge or chargeable.
All terms stated in this document are enforceable under UK and Scottish law and the participant accepts that they have read, understood and abide by all conditions stated herein.

Customer Booking:

If you have made payment to Phil Starkey Photography in any form you have agreed that you have read and understood these terms and conditions and therefore have entered into a contract with Phil Starkey Photography.
Once a booking is received in the form of any payment and Phil Starkey Photography confirms the booking, the reservation is made and bound by the terms of this agreement.
Where more than one person is attending the event, separate and individual bookings need to be completed for each participant.

Fees and Payments for Events:

All deposits are non-refundable without exception.
All events booked without a specific date must take place within 6 months of the date of booking. Phil Starkey Photography reserves the right to assume the booking is cancelled beyond that time (the deposit will be retained).
Full payment or any remaining balance of any event booked is due 30 days prior to the event date unless specifically agreed, in writing, with Phil Starkey Photography.
If the event is booked less than 30 days in advance of the event date full payment will be payable at the time of the booking unless agreed otherwise.
Any remaining balance not paid within 30 days of the event date will be deemed as a cancellation and Phil Starkey Photography reserves the right to treat it as such.

Cancellation by you the Participant:

If you cancel any event that you have booked, regardless of notice provided, Phil Starkey Photography reserves the right, at their discretion, to retain all monies paid to date.
In addition, any monies still due to settle the full amount of the event remain due for payment in full within 30 days of the event booked date.
Phil Starkey Photography will refund any balance paid by you above your deposit, less administration fees of 20%, if the place on the event you cancelled is sold at the same value you paid to an alternative customer for the same event date.
If the place on the event you cancelled cannot be filled, Phil Starkey Photography will be unable to make any refund whatsoever.
Phil Starkey Photography reserves the right to transfer any monies paid to an alternative event at their sole discretion but will be subject to an administration fee of 20%.
No refunds or alternative dates are available should you decide to leave the event early for any reason. No refunds are available should you fail to show up for an event and notify (with adequate notice at the discretion of Phil Starkey Photography) in advance. Failure to show up for an event without prior notice will result in your whole event/booking being cancelled and you will not be entitled to any refund whatsoever.
If you fail to attend the event you have booked on you will not be entitled to transfer your missed booking to any other event. Phil Starkey Photography reserves the right to offer you an alternative date at her discretion subject to an additional amount being charged for administration of 20%, and any loss of revenue resulting from your non-attendance.
If you, the participant need to cancel any booking please do so in writing/email at the earliest opportunity, this ensures more opportunity for Phil Starkey Photography to seek alternative participants and protect your investment as far as viable.

Cancellations by the Provider:

Phil Starkey Photography reserves the right to cancel any event for any reason. This would typically only be due to severe weather, illness, and riots, acts of war, strikes, travel services disruption or unforeseen circumstances that prevent the event taking place on the date specified. In such cases, alternative dates will be offered, or events of the same or more value offered as an alternative. No refunds are offered.
Phil Starkey Photography reserves the right to cancel an event and reschedule your booking to a choice of alternative dates if minimum numbers are not booked to ensure the event is viable in the interests of Phil Starkey Photography.
Phil Starkey Photography cannot accept liability for any expense incurred resulting from cancellation. It is the responsibility of the participant to take out insurance protection to cover themselves against any potential costs.

Insurance and Protection:

It is the sole responsibility of you the participant to take out adequate insurance protection for yourself covering all personal belongings, theft, accidental damage, loss, injury, cancellation and costs incurred resulting from any event with Phil Starkey Photography.
Phil Starkey Photography holds public liability insurance and will not cover anything excluded under those terms of insurance. These policies protect Phil Starkey Photography and not the participant. Full policy details are available upon request.
All participants take part on any Phil Starkey Photography event at their own risk and Phil Starkey Photography cannot accept any liability for loss or damage to themselves or their equipment.
Whilst every precaution is made to ensure that events are safe for participants, it is the responsibility of the participants to act in accordance with their own judgement and instructions of the event leader to ensure that safety remains the priority on all occasions. Anyone who chooses to ignore the instructions, advice of the event leader does so at their own risk and Phil Starkey Photography cannot be held accountable or liable, before or during the event, for disregard to instructions and personal judgement. If you fail to follow the instructions and guidance of the workshop leader you may be ejected from the event and will not be able to seek any compensation or re-join the event.
It is a booking condition that you accept the hazards involved in visiting remote areas. Participants should have adequate insurance in place for the duration of the event and the activities undertaken. The insurance should cover for cancellation, and curtailment, medical and emergency expenses, personal accident, injury and death. You should also be insured against the loss of or damage to baggage and personal possessions including all of your camera equipment.

Personal Health and Safety:

In addition to clauses listed in ‘Cancellations’. Insurance protection, Phil Starkey Photography advises that some of the events involve hazardous environments and you are therefore requested to check before booking any event with risks and levels of personal fitness/health are advised for the event. Phil Starkey Photography cannot be held responsible for participants who ignore the advice and warnings of such environments and participants consent to these risks by completing a booking.
If you the participant has any medical health considerations that may impair your mobility, or be required before medical care can be delivered, it is your sole responsibility to advise the trip leader before completing the booking process so that advice can be sought before the event date. Failure to advise the trip leader prior to booking, or taking part in the event, may result in the participant being withdrawn from the event for health and safety reasons. If this were to occur, no refund or reschedule would be offered and administration fees of 20% may be chargeable.

Itinerary:

Phil Starkey Photography reserves the right to alter any event itinerary and scheduled start and finish times to accommodate seasonal variations, adjustments to content ensure that equivalent value and content can be delivered, if issues arise outside of normal control. Flexibility is required by all parties to ensure that fairness, safety and best value is delivered to all participants.
Participants are advised before the event date of equipment and clothing required that is suitable for the event booked. It is the sole responsibility of the participant to ensure they have adhered to those guidelines, bring the required items, and dress accordingly for the type of event booked.

Accommodation Meals, Travel and Additional Fees:

Your booking confirmation stipulates what is included in your event booking in terms of meals, travel costs, entrance fees and other chargeable items. It is the responsibility if the participant to ensure they have read and understood the likely costs involved in attending the event and failing to have the required funds to participate in all or any of the events based on additional cost will be the responsibility of the participant exclusively including the potential withdrawal from the event.
Accommodation is included in the price where stipulated on overnight events. The standard of accommodation is not guaranteed but is typically above standard.
Accommodation is always single room occupancy with en-suite unless otherwise notified.
Double/twin rooms may be offered with an additional supplementary charge.
Non-participating partners/guests/spouses are welcome but costs for their involvement are not included and should be notified in advance so that arrangements can be made.
The cost of meals and refreshments throughout the event are the sole responsibility and at the cost of the participant except when stipulated as included as part of the event package.
Any specific dietary or special needs should be notified no less than 48hrs before event start date to enable adequate arrangements to be put in place. Failure to provide details within 48hrs will mean the special arrangements cannot be guaranteed.
All other fees/parking and entrance costs are the responsibility of the participant unless otherwise stated.

Minimum Age of Participant:

Participants on any field based/location event must be 18 or over on any event held by Phil Starkey Photography.

Complaints:

If you have a complaint about any aspect of Phil Starkey Photography events, you must detail your complaint in writing 28 days from the event date.
Every effort will be made to respond to any complaint within 28 days of receipt of complaint and without prejudice; every effort will be made to end the complaint within 8 weeks of the complaint being received by Phil Starkey Photography. Please email info@philstarkeyphotograpy.co.uk in the first instance.

Whilst these terms and conditions may seem strict, Phil Starkey Photography wishes to ensure that all participants receive an excellent, safe, enjoyable experience and service at all times and will endeavour to make sure that participants are respected, treated fairly and receive the content and service they expect.